Frequently Asked Questions (FAQ) – Khetvet
1. What is KhetVet?
KhetVet is Chandigarh's first verified organic and chemical-free food platform. We personally verify every vendor, farmer and brand before listing their products — and deliver real, honest food directly to your door in Chandigarh Tri-City. No middlemen. No fake labels. No shortcuts.
2. How is KhetVet different from other organic food platforms?
Most platforms simply list products and trust the brand's claims. KhetVet personally visits and verifies every vendor before onboarding them. We don't white-label or repackage anything — every product you see on KhetVet carries the original vendor's name, story and accountability. What you see is exactly what you get.
3. What does "verified" mean on KhetVet?
Every vendor on KhetVet has been personally evaluated by our team before going live. We check their production process, ingredient sourcing, packaging standards and product claims. A verified badge on KhetVet means we have physically seen and confirmed how the product is made — not just taken the brand's word for it.
4. Is KhetVet only for organic certified products?
No. While many of our products are organic, our primary focus is on chemical-free and naturally processed food — regardless of whether the vendor holds a formal organic certification. Many genuine small-batch producers and farmers grow clean food without certification simply because the process is expensive. We verify them directly so you don't have to rely only on a label.
5. How do I place an order on KhetVet?
Browse our website at www.khetvet.in → add your chosen products to the cart → proceed to checkout → enter your delivery address → choose your payment method → confirm your order. You will receive an order confirmation on your registered email and phone number.
6. Can I place an order over WhatsApp?
If you have any difficulty placing an order online, you can WhatsApp us directly and our team will assist you personally with your order.
7. Is there a minimum order value?
Yes. Our minimum cart value is ₹499 for free delivery. Orders below ₹499 are subject to a delivery charge.
8. Can I order multiple products from different vendors in one cart?
Yes. You can add products from multiple vendors in a single cart and place one combined order. Delivery will be coordinated accordingly.
9. Can I schedule a delivery for a specific date or time?
Currently we do not offer scheduled deliveries. Orders are processed and delivered on a first-come-first-served basis. We are working on adding this feature soon.